AutoCash training begins with the concept of rewarding members with the AutoCash incentive. Frontline attendees learn that members who are ready to apply for a loan or are inquiring about auto related service requests, are primary candidates to receive the AutoCash offer.
1 Each week, AutoLine mails a $25 Visa gift card to the credit union c/o each frontline
referral that results in a credit union loan.
2 The frontline individual activates the gift card online and completes a survey to
document their successful effort.
3 15 minute AutoCash training sessions include a visit to the Credit Union Data Center
page. Activity and member feedback comments are reviewed. In addition, the
front line leaders read their survey comments to help the group identify
opportunities and techniques for distribution of the AutoCash incentive.
4 The session is concluded with a fun $150 fishbowl drawing and the Leadership
Trophy that is presented to the frontline individual who is the top producer
for the month. The trophy is held by the winner until the next month-end review.
The training sessions end when the numbers show a trending increase of
loan volume and AutoCash becomes part of the member service experience.
The Data Center Page will continue to display relevant numbers, survey
results and member feedback. Success is enjoyed by all participants.